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#Failure to start uplay pc how to#
#Failure to start uplay pc Offline#
#Failure to start uplay pc windows#

This useful guide explains the process in very user-friendly terms, so it can help if you’re unsure about how to reset your router. The simplest way to restart your router is to press the power button on the device, then wait five minutes and press it again to restore power. Restarting your router is easy and resets a few settings, so it often solves issues such as the one with Ubisoft’s services. If you are unsure how to do this, read the next section. Restarting your router includes powering off the device and then turning it back on. For the majority of users, this solution was sufficient but others have reported that they needed to restart their router for it to take effect. You should now be able to access the service with no further issues. Confirm the change by clicking OK at the bottom of the panel. Set your DNS server addresses to match the ones shown in the image below.Instead of disabling the IPv6 option as you did in the previous method, click on it and select Properties to access the window where you will change the DNS settings.When you open the panel where you de-selected the IPv6 option, continue on to the next step instead. Follow the first four steps from the previous method.The steps are very similar to those you previously used to disable IPv6. This method has also been reported to fix the issue. You can find the original forum post here. The above image represents a comment taken from an official Ubisoft Staff Support Member. You can re-enable the setting after logging in and launching your game. You should now be able to connect to the Ubisoft service and play your games as intended. Save your changes by clicking OK at the bottom of the window. Disable the Internet Protocol Version 6 option by unticking the box next to it.From the menu that appears, select Properties, which is the last option on the list. This will open a window where you need to select your network adapter.

Click Change adapter settings in the top-left corner of the panel.

From the panel that appears, select Network and Sharing Centre as shown in the image below.

In the bottom-right corner of your screen, right-click the network icon and select Open Network & Internet settings.

If there are no updates available, you can move on to the first step.

#Failure to start uplay pc windows#

Note: Before beginning, we recommend updating your Windows to the latest version. Fix 1: Temporarily Disable IPv6Ī Ubisoft Support Staff member shared this solution, and many users have found it helpful. Let’s take a look at the solutions that are confirmed to help. You won’t have to worry about that anymore, as we will share the answers in the guide below. Even then, only a limited number of people stumbled across it. It took a while for a solution to be found and shared with the public. Users shared their complaints on the official Ubisoft forums and threads across other popular platforms such as Reddit.

#Failure to start uplay pc Offline#

If this occurs, it is possible to continue in offline mode, but this doesn’t help if you want to play a game’s multiplayer or co-op modes. Ubisoft Connect users have reported an error occurring when their system tries to connect to the Ubisoft servers.